Health Testimonials

Challenge: Create a 360-degree health insurance campaign to build brand awareness and show the real-world value of Aviva health insurance in an authentic way.

Solution: Shoot a brand-new third testimonial film to sit alongside two existing ones, scaling them into an integrated, through-the-funnel campaign. By leaning into genuine customer stories across multiple touch points, the work highlights Aviva's core services and everyday value at every stage of the customer journey.

My Role: I creatively led the project’s vision across both copy and design. After shaping the narrative, tone, and campaign strategy, I art-directed on set, then led our designers and editors to ensure a polished, empathetic finish.

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John’s Story - Full Length Video

Working on customer testimonials is always special, but meeting John for Aviva’s Health stories was unforgettable. At 82, he’s the ultimate reminder to never let anything hold you back, and his vibrant outlook on life is genuinely inspiring. Having had the absolute pleasure of interviewing John myself on set and leading the art direction, I oversaw this project end-to-end, guiding it from pre-production and on-site creative direction through to post-production and final delivery to craft a cinematic piece that captures the true heart of his journey.

Pre-Production

Ahead of the shoot, my focus was on laying the groundwork for an authentic and empowering visual narrative. I guided John in selecting his own wardrobe to ensure he would feel entirely comfortable on camera while naturally standing out against the background. I also mapped out the art direction for the still imagery in advance, planning a deliberate variety of angles designed to capture John in a strong, commanding light that matches the aspirational tone of his story.

John Shoot - Wardrobe Guidance

John Shoot - Art Direction

Wardrobe & Pose - Guidance example

Elder man working out in the gym

Still photography

On production, we captured a rich variety of dynamic scenes that brought John's vibrant lifestyle to life. From capturing him out on the water sailing and staying active at the gym to capturing natural moments at home, we showcased his daily routine in authentic detail. We also integrated shots of John using digital devices to demonstrate how easily he navigates the MyAviva app, beautifully tying his inspiring personal journey back to our effortless service experience.

Awareness - Social Videos

John - Awareness

Karin - Awareness

Georgia - Awareness

Consideration - Social Videos

John - Consideration

Karin - Consideration

Georgia - Consideration

Conversion - Social Videos

Flexible Cover - Conversion

Physiotherapy Cover - Conversion

Family Cover - Conversion

Static Assets

Podcast Reads

To amplify the campaign, we partnered with Global to execute targeted podcast host reads across specifically selected shows that closely matched our target audience's interests.

The Wittering Whitehalls - Aviva Health - Host read
Run Pod - Aviva Health - Host read
James O'Brien Daily - Aviva Health - Host read

These ads drove listeners directly to custom landing pages. Alongside this, we developed a dedicated Testimonial sub-category page on the site, creating an intuitive space for users to explore more inspiring stories and navigate the experience organically.

Landing page

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